Wouter works at the Ministry of Finance as the Strategic Advisor for the CIO of the Dutch Tax and Customs Administration. Before that he was Portfolio Director and manager at the Centre for Professional Development and Communication (CKC) in charge of Portfoliomanagement, Projectmanagement and PMO and responsible for the IT-organisation of CKC. At CKC he also managed the User Experience team for a while, connecting the team again with the Information Management units. Before that he founded a new team at the Information Management organisation (IM/Belastingregio’s) of the Dutch Tax and Customs Administration, and was in charge of Quality Assurance, Testing and Implementation of business processes and ICT systems. Wouter started his management career with founding the CIO-organisation for the Dutch Tax and Customs Administration in 2004, putting together a number of different expert teams on the corporate level: Business & Enterprise Architecture, Quality Management & Assurance, Infrastructure and Information Security. He wrote and introduced the first Handbook Business Cases for the organisation. He was one of the initiators of the Strategic Architecture Board, and chaired the board on the tactical level. Wouter initiated the use of TOGAF, ArchiMate and different professional business and ICT related methods within the organisation. Furthermore he introduced a curriculum of different in-house master classes and courses related to architecture and BPR. He has had different positions at Dutch Tax and Customs Administration as a Quality Manager, Business Consultant, and as Business Architect for the Dutch Customs. On behalf of the Dutch Tax and Customs Administration he was a member of the board of the ArchiValue project, a consortium of Novay, AGP, BizzDesign, Hogeschool Utrecht and the University of Twente. After that he also helped starting up the Consortia ‘New Models for the Digital Enterprise’ and ‘Digital We’.
He started his career at a privately owned consultancy firm (Panfox) and the Dutch branch organisation for Direct Marketing, Distance Selling and Sales Promotion (DMSA). He studied at Radboud University Nijmegen, Roehampton University and is currently a member of the Centre for eGovernment Studies (CFES) at the University of Twente. He got his PhD in november 2016 on a research of Evaluations of IT-projects in Dutch Government.
As chairman of the board of KNVI (Royal Dutch Platform for Information Professionals) his focus is on liaising with other professional organisations, developing the strategy of KNVI and implementing the European Digital Agenda. In 2012 he participated in the International programme committe of the IFIP World Computer Congress 2012. He is the Dutch representative of IFIP on behalf of KNVI.
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